Shipping policy
Shipping Policy
1. Shipping Destinations
We currently ship to [List of Countries]. If your country is not listed, please reach out to us at [Your Contact Email] to inquire about possible shipping arrangements.
2. Shipping Costs
Shipping costs vary depending on the destination and the total weight of the package. The shipping fee will be calculated and displayed at checkout.
3. Shipping Times
- Domestic Orders (within Sweden): Estimated delivery time is 2-5 business days.
- EU Orders: Estimated delivery time is 5-10 business days.
- International Orders (outside EU): Estimated delivery time is 10-15 business days. Please note that international delivery times may vary depending on customs processing times in each country.
4. Order Processing
Orders are processed within 1-2 business days. We aim to dispatch all orders as quickly as possible. Please note that orders placed on weekends or public holidays will be processed on the next business day.
5. Customs, Duties, and Taxes
For orders outside of the EU, the customer is responsible for any customs duties, taxes, or additional fees imposed by their country. These fees are not included in the total price at checkout. Please contact your local customs office for further information on any potential fees.
6. Tracking Your Order
Once your order has been shipped, you will receive an email confirmation with tracking information. You can use this information to monitor the status of your delivery.
7. Delayed or Lost Packages
While we aim to provide timely delivery, unforeseen circumstances such as customs delays, holiday periods, or adverse weather may affect shipping times. If your order has not arrived within the estimated timeframe, please contact us at [Your Contact Email] with your order details.
8. Returns & Refunds
Please refer to our Return and Refund Policy for details on how to initiate a return or request a refund.